The nbnTM network is Australia’s new landline phone and internet network. It’s designed to provide
you with access to all the benefits of fast and reliable internet services, wherever you live.
Over the coming months and years as the National Broadband Network (nbnTM) is rolled out, many parts of Australia’s existing telephone network will be switched off. To ensure your landline phone or internet is not affected and take advantage of the faster speeds and reliability of the nbnTM, you
must switch from your current internet service provider to an authorised nbnTM service provider.
The nbnTM is a owned by the Australian Government and operated by NBN Co Ltd (NBN Co), a Government Business Enterprise. The nbnTM puts the infrastructure in place; then as an authorised nbnTM service provider, Australia Broadband gets you connected to the nbnTM.
NBN Co is a was established on 9 April 2009 to implement the Australian Government’s policy initiative of providing a National Broadband Network.
History of nbnTM
and the journey
Historically internet speeds for Australia were determined by what suburb you lived in and how far away you lived from the Telstra exchange and most Australians received an average speed on ADSL less than 10 Mbps.
Powered by the nbnTM, Australia Broadband offers fast & amazingly simple broadband of up to 100 Mbps depending on the speed plan you choose and the nbnTM technology type available at your address.
To learn more about speeds on the nbnTM, visit NBN Speeds.
After you order an nbnTM plan from Australia Broadband, we'll organise your appointment with NBN Co for the nbnTM service installation (if you need one).
If required, an NBN Co technician or third party contractor will then come to your home or apartment building and if you need it, install any equipment. Depending on the nbnTM technology you get at your home, the configuration will look slightly different.
You'll also be kept updated by SMS and email at every step of the connection process by Australia Broadband.
Where inside the house you’d like to have your new nbnTM connection box. Ideally, this will be less than three metres from where you’ll keep your nbn™ compatible Wi-Fi Modem.
If your place has been connected to the nbnTM through a Fibre to the Node (FTTN) or Building (FTTB) or Curb (FTTC) connection, the NBN Co will take over and use your existing telephone line to connect your place to the nbnTM. This means NBN Co will likely not have to install anything inside your place to get you connected.
Remember, if your place has been previously connected to the nbnTM , Australia Broadband in most cases can activate your nbnTM service remotely without an NBN Co technician visit.
Australia Broadband will notify you by SMS and email as soon as your nbnTM service is active.